Accessibility Statement

Effective Date: 04/02/2025

At Mina, we are committed to digital inclusion and accessibility for all users, regardless of ability. Our objective is to provide a seamless, user-centric web experience that accommodates individuals with visual, auditory, cognitive, and motor impairments. Accessibility is not a one-time initiative—it is embedded in our culture of continuous improvement.

If you experience any difficulty using, viewing, navigating, or interacting with any portion of our website, we encourage you to contact us promptly at 877-818-0777 or email us at hello@mina.co.  We value constructive feedback and endeavor to address all accessibility-related inquiries within five business days.

Accessibility-Driven Governance

Mina has implemented the following structural and operational measures to uphold our accessibility obligations:

  • Accessibility is codified in our internal policies and practices.
  • Ongoing staff training on inclusive design and accessibility standards.
  • Appointment of a designated Accessibility Coordinator to oversee compliance.
  • Formalized quality assurance processes and periodic audits to ensure adherence to best practices.

Compliance Standards

Mina strives to meet and maintain conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, developed by the World Wide Web Consortium (W3C). These guidelines inform our technical and design frameworks to ensure usability for individuals with a wide range of disabilities, including but not limited to blindness, cognitive challenges, visual impairments, and mobility limitations.

Accessibility Technology Framework

Our platform integrates both manual and automated technologies to enhance the digital experience for users with disabilities. These include:

  • Customizable Accessibility Interface: Users can personalize the interface to suit specific needs through a dedicated UI panel.
  • AI-Enabled Optimization Tools: A background application actively adjusts website code, enhances screen reader compatibility, and ensures optimal keyboard-only navigation.
  • Manual Verification: Our Accessibility Coordinator conducts human-led reviews to validate ongoing compliance with WCAG 2.1 AA.

 

Screen Reader and Keyboard Navigation Enhancements

Our digital properties are designed for seamless interaction using screen readers and keyboard-only navigation. Key features include:

  • ARIA Implementation: We leverage Accessible Rich Internet Applications (ARIA) attributes to ensure accurate labeling of buttons, icons, and input fields.
  • Screen Reader Profile Activation: Users are prompted upon arrival to activate Screen Reader Mode by pressing Alt+1.
  • Image Descriptions: ALT text is assigned through automated image recognition and Optical Character Recognition (OCR).
  • Screen Reader Compatibility: Fully supports JAWS, NVDA, VoiceOver, and TalkBack platforms.

Keyboard navigation optimizations include:

  • Logical tab order, dropdown navigation via arrow keys, Enter and Esc controls for interaction, and intelligent focus management for modals.

These capabilities ensure functional parity for users relying on assistive devices.

Additional Accessibility Features

Users can further tailor their experience through:

  • Font Adjustments: Change typeface, size, letter spacing, alignment, and line height.
  • Color Control: Select from light, dark, inverted, monochrome, or custom color schemes.
  • Animation Control: Pause all motion and transitions to avoid seizure triggers.
  • Content Highlighting: Emphasize links, titles, and focused items to improve navigability.
  • Audio Mute: Disable sound for users with hearing sensitivities.
  • Built-in Dictionary Search: Integrated Wikipedia/Wiktionary access to support users with cognitive disorders.
  • Additional Tools: Cursor size and color adjustments, print-optimized views, and virtual keyboard options.

Supported Platforms

Mina’s digital infrastructure is designed for compatibility with all major web browsers and assistive technologies, including but not limited to:

  • Browsers: Google Chrome, Mozilla Firefox, Safari, Opera, Microsoft Edge
  • Screen Readers: JAWS, NVDA, VoiceOver
  • Operating Systems: Windows and macOS

Ongoing Improvement and Feedback

While we aim for complete accessibility, some content may be under review or in transition. Mina is dedicated to continuous enhancement and welcomes user input.

If you have questions, comments, or suggestions regarding our accessibility efforts, please contact us at 877-818-0777 or hello@mina.co. We are committed to resolving all inquiries within five business days.